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How 77 royal keeps your account and payments secure

When you open an account with us and fund it via DANA, OVO, GoPay or QRIS, your personal and financial information stays protected under clear, transparent policies.

Encrypted account accessLocal payment securityYour withdrawal rights explained
77 royal How 77 royal keeps your account and payments secure
REACH US ANYTIME

How to contact us about your privacy

Team online

Live chat

Available 24/7 inside your account lobby. Click the support icon to ask about data access, deletion requests or any privacy concern — we respond within minutes during peak hours.

Email support

Send queries to our privacy team and receive a detailed response within 24 hours. Include your account username and the specific data or policy question so we can help faster.

Account settings

View and update your personal details, verify your email and phone, or download your account data directly from the security section of your profile page.

SECURITY & CONTROL

How we handle your data day to day

Payment data isolation

Your DANA, OVO, GoPay and QRIS transaction details are stored separately from your account profile and encrypted with industry-standard protocols. Only our payment verification team can access these records to confirm withdrawals.

Login security

Your password is hashed and never stored in plain text. When you log in, we verify your credentials against encrypted records and flag any login from a new device or location — you'll receive an alert so you can confirm it's you.

Cookie and tracking

We use cookies to keep you logged in and remember your game preferences. These do not track you outside 77 royal. You can manage cookie settings in your browser or disable them in your account preferences anytime.

Data retention

Account and transaction records stay on file for the lifetime of your account plus two years after closure, where local law permits. You can request early deletion of non-essential data at any time via live chat or email.

Third-party access

We do not sell your personal data. Game studios and payment processors see only what they need to deliver your tables and process your deposits — never your full profile or account balance.

Policy updates

When we change this privacy policy, we notify you via email at least 14 days before the update goes live. You can review the change and contact us with concerns before the new terms take effect.

Your top privacy and data questions answered

Yes. Go to your account settings, select the security section and choose 'Download My Data'. Your full profile, transaction history and activity log will be packaged as a file and sent to your registered email within 24 hours. You can also request this via live chat anytime.

We keep your DANA, OVO, GoPay and QRIS transaction records for the lifetime of your account plus two years after closure, where local law permits. This helps us verify future withdrawals and detect fraud. You can request deletion of older records by contacting our support team.

Your account data remains encrypted and stored for two years after closure to comply with local regulations and verify any disputed transactions. After that period, personal details are deleted unless we are legally required to retain them. Your deletion request depends on local law.

Game studios see only your username and session ID when you play; they do not receive your full name, email or account balance. Payment processors receive your transaction amount and bank reference only. We never sell or share your complete profile with third parties.

When you log in from a new device or location, we send you a verification alert. Confirm the login is yours, and your session is protected with encryption. If it was not you, change your password immediately and contact live chat to lock your account.

You can disable non-essential cookies in your browser or in your 77 royal account settings. Some cookies are required to keep you logged in and process your game sessions, so play may be limited if you block all cookies. Essential cookies cannot be turned off, where local law permits.

Contact our live chat team immediately or email support with your username and a description of the issue. We will review your login history, reset your password and inspect your account for unauthorised activity. If fraud is confirmed, we will guide you through recovery steps.